Resources and Supports for You and Your Family
The information compiled here will point you to a variety of available services and supports. We encourage you to take advantage of any opportunity to help ease the burdens associated with navigating the complexities and challenges we all face during the COVID-19 pandemic.
Consumer Safety Guide
Consumer Safety Guide was created to help keep the public informed about consumer dangers and safety issues associated with products currently on the market that can cause harm. Their website is constantly being updated with information on the most popular prescription medications and medical devices that have been linked to severe complications. Visit the Consumer Safety Guide website.
Food Availability Resources
Children's Health and Safety
- ISBE has obtained the USDA waiver to provide meals to all children under age 18 during school closures, including children under five. Families should call their local public school for more information. (3/13/2020)
- USDA Meals for Kids Site Finder - Find meals for kids when schools are closed
- Noble Network
- Chicago Park District
- Chicago Public Schools
- Since the temporary closure of our schools due to COVID-19, Chicago Public Schools (CPS) has served millions of grab-and-go meals to families. CPS is committed to providing meals throughout the closure and the summer, and you can pick up meals at more than 270 schools, Monday through Friday from 9 a.m. to 1 p.m. Use the CPS Grab-and-Go Meal Site Finder or call 773.553.KIDS (5437) to find a location near you. View the flyer.
- South Suburban Cook County Food Assistance
- Find Your Local Food Bank (Feeding America) Assistance may also be available for free baby food, formula, and non-food staples such as diapers. Contact your local food bank to find out their resources for families with young children and infants.
- Illinois Pandemic Electronic Benefit Transfer (P-EBT)
- All students who qualify for free or reduced meals at school, regardless of status, are now eligible for the Illinois Pandemic Electronic Benefit Transfer (P-EBT) program. If a family has a LINK card, these benefits will automatically be applied to their account; no need to call or apply. If a family does not have a LINK card, they can apply for this special program. Families can participate in both P-EBT and any meal distribution program that is currently available at their school; there is no need to choose one or the other. Click here for more information. This benefit is available regardless of immigration status and is not considered in the public charge test.
- To apply clients should visit www.ABE.illinois.gov or download a paper application at dhs.state.il.us and email it to firstname.lastname@example.org or mail it to Central Scan Unit, PO Box 19138, Springfield, IL 62763. For more information, review this guide.
- Greater Chicago Food Depository (Cook County) - 347 locations in Cook County. Use the map to find food near you.
- Remake the World - Every Saturday, Noon-2 p.m.: Come get a free bag of produce and meals and vibe to gospel house music!
- American Academy of Pediatrics - Routine health care is important. Children need their check-ups! English | Español
Virtual Parent Support Group
As we are going through this pandemic, it is important that we support each other’s mental health. Please join us in our weekly parent support group via Zoom video. Registration for any of the following dates is available here.
- English sessions: Wednesday, June 17 and 24 from 4 - 5 p.m. CT
- Spanish sessions: Friday, June 12, 19, and 26 from 4 - 5 p.m. CT
The Rental Assistance Program
The Rental Assistance Program provides financial assistance to Chicago residents, to prevent homelessness, to eligible individuals and families who are in danger of eviction in order to stabilize individuals and families in their existing rental unit.
All evictions/foreclosures have been suspended for at least 30 days in Cook County. This means that if you are unable to pay your rent, you cannot be evicted. Learn more about your rights as a tenant during the COVID-19 crisis in English and Spanish.
Shelter List provides a directory of shelters that offer assistance to the homeless.
Employment Resources During the Coronavirus
Immigrant Family Resources
Immigrant Family Resource Program (IFRP)- For information on whether you or your family may qualify for public benefits or other types of assistance please call the Immigrant Family Resource Program (IFRP) Hotline at 1-855-IFRP-NOW (1-855-437-7669). While the hotline had recordings in multiple languages to provide information on public benefits, due to COVID-19, the hotline will be staffed by a live intake worker Monday thru Friday from 9:30 a.m. to 4:30 p.m. in 8 different languages; Spanish, Arabic, Chinese (Mandarin), Korean, Polish, Russian , Vietnamese, English
Guidance On Chicago’s COVID-19 Housing Assistance Grant
Orientación sobre el subsidio de asistencia para vivienda COVID-19
Support and Coping Resources
DFSS Community Service Centers
Community Service Centers help individuals and families in need access a wide range of resources from shelter, food and clothing to domestic violence assistance, drug rehab, job training and prisoner re-entry services.
Department of Family and Support Services
For Seniors Services/Home-Delivered Meals
Call (312) 744-4016, 9am to 5pm, Monday – Friday
Domestic Violence Hotline
The IL Domestic Violence Hotline is available 24/7 via call or text
1(877) 863-6338 and TTY: 1(877) 863-6338
Other Public Programs
The USDA has begun to issue waivers to ease program operations and has expanded program eligibility. See the most up to date information regarding the USDA Food and Nutrition Service (FNS) including WIC and SNAP on the USDA website. https://www.fns.usda.gov/disaster/pandemic/covid-19
Additionally, ComEd has announced that they will not be disconnecting services until June 1, extending the suspension of service disconnections for nonpayment & waiving of new late payment fees through at least 6/1.
Family Legacy Foundation is still here!
Like many of you, we have had to change the way that we provide services. Also, like many of you, we continue to seek to grow in our new “normal”. This is why it’s more important than ever that we all work together to expand our capacity and enrich the lives of those we serve. To this end, Family Legacy would like to extend our remote services to you and your constituents. To reciprocate, we would like to refer our clients for your services. Therefore, please let us know what services you/your organization are providing. Please use the attached Partner Organization Information form to describe your programs/services and contact information.
As a reminder, all services offered by Family Legacy are FREE! Remote services include:
Services for adults
- Literacy Tutoring
- GED Practice Testing
- College Exploration & Selection
- Admission Application
- Financial Aid Application
- Enrollment Assistance for potential students who have not been to college
- Re-enrollment Assistance for students who have been to college (includes students who have previous balances/holds)
- Student Loan Counseling (including default advising) Youth Services (ages 11-14)
- Virtual Summer Camp
We look forward to your response and working with you. Stay healthy & safe!
The Ounce Online Training Portal
Visit the Achieve OnDemand online training portal and take advantage of our comprehensive offering of self-paced trainings and webinars made just for home visiting professionals.